GDPR Compliance

Last Updated: May 22, 2026

Introduction

Glossy Education is committed to protecting the privacy and personal data of all individuals, including those in the European Economic Area (EEA). This page outlines how we comply with the General Data Protection Regulation (GDPR) when processing personal data of individuals located in the EEA.

Data Controller

For the purposes of GDPR, Glossy Education acts as the data controller for personal information collected through our website and programs.

Contact Details:
Glossy Education
Level 3, 142 Macquarie Street
Sydney NSW 2000
Australia
Email: [email protected]

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide information through forms or subscribe to communications.
• Contractual Necessity: To fulfill our obligations when you enroll in our programs.
• Legitimate Interests: To improve our services, communicate about programs, and ensure website security, provided these interests do not override your data protection rights.
• Legal Obligation: To comply with applicable laws and regulations.

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or if you withdraw consent.

Right to Restriction of Processing

You can request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority in the EEA, particularly in your country of residence, workplace, or where an alleged infringement occurred.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months if necessary due to the complexity of the request.

We may require verification of your identity before processing your request to ensure the security of your personal data.

Data Transfers

As an Australian-based organization, your personal data may be processed and stored in Australia. When we transfer personal data from the EEA to Australia or other countries, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in our Privacy Policy or as required by law. Program participant records are typically retained for seven years following program completion. Marketing consent is reviewed annually.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Access controls and authentication procedures
• Regular security assessments
• Staff training on data protection

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects individuals.

Third-Party Processors

We may engage third-party service providers to process personal data on our behalf. When we do so, we ensure these processors:

• Process data only according to our documented instructions
• Implement appropriate security measures
• Assist us in responding to data subject rights requests
• Delete or return data upon termination of services

Cookies and Tracking

We use essential cookies necessary for website functionality. We do not use tracking or advertising cookies. For more information, see our Cookies Policy.

Children's Data

Our services are not directed to children under 16 years of age. We do not knowingly collect or process personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and, where required, notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

Updates to This Policy

We may update this GDPR compliance statement from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact Us

If you have questions about our GDPR compliance or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Address: Level 3, 142 Macquarie Street, Sydney NSW 2000, Australia